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| These are some of the subject areas that I have experience in delivering but you may have specific needs, so bespoke courses can be developed to meet your aims. |
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Improve your: |
Improve
your: |
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Call Handling Skills | |
Coaching |
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Communication skills | |
Dealing with Difficult Conversations |
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Complaint Handling | |
Discipline Capability & Grievance |
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Dealing with Difficult Conversations | |
Effective Presentation Skills |
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Effective Presentation Skills | |
Influencing & Negotiation |
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Influencing & Negotiation | |
Interviewing & Assessing |
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Sales and Service Skills | |
Leadership Skills |
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Managing Attendance at Work | ||
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Improve
your: People |
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Performance Appraisal & Development | |
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Career Development | |
Personal Effectiveness |
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Communication skills | |
Time Management |
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CV & Assessment Centre Training | |
Finance for the non-financial manager |
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Facilitation | ||
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Personal Effectiveness | Improve
your: Business |
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Time Management | |
Developing New & Profitable Business |
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Induction Programmes | ||
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Health & Safety Awareness | ||
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KYC & Anti Money Laundering | ||
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Train the Trainer | ||